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Our clients tell their stories
Through the use of Mktzap, with the help of chatbot and Artificial Intelligence (AI) solutions, WhatsVolvo has become one of the main means of communication with employees. Today, they realize that there is more agile, accessible and closer communication. So, there is no longer any difference for who is in the office or in the factory.
Internal Communication of Volvo Brazil
We have a high volume of messages, that's why we needed a platform that wouldn't freeze, that would give us stability, scalability and management. If I need to attend to 100 to 1.000 clients each week, I can count on you. If I'm not at the office, I still know everyting that is happening. That's everyting a manager can ask for. I've always known the future of customer service would be via Whatsapp and had problems with several platforms before getting to Mktzap. From then on, my life has been much simpler!
Alobela Beauty Products E-commerce (serves 50 thousand customers/month)