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Our clients tell their stories
By using Mktzap there was a great improvement in the scheduling volume, considering we now can count on Whatsapp for customer relationship. In May, for instance, there were 55% automatically scheduled appointments throguh Mktzap, on top of 48% for exams.
Unimed Bauru Administrative Management
We have a high volume of messages, that's why we needed a platform that wouldn't freeze, that would give us stability, scalability and management. If I need to attend to 100 to 1.000 clients each week, I can count on you. If I'm not at the office, I still know everyting that is happening. That's everyting a manager can ask for. I've always known the future of customer service would be via Whatsapp and had problems with several platforms before getting to Mktzap. From then on, my life has been much simpler!
Alobela Beauty Products E-commerce (serves 50 thousand customers/month)