New Way - Transforme seu atendimento digital com o Mktzap

Don’t miss another conversation with theMktzap

Mktzap is New Way’s multi-channel platform that automates conversations through chatbots and Artificial Intelligence and integrates multiple digital channels into a single dashboard.

COMPLETE SOLUTION

Mktzap is often used for customer service. But it can also be useful in internal communication and HR routines, sales strategies and even marketing campaigns.

HR
Optimize internal communication and repetitive HR routines.
Make WhatsApp a complete internal communication channel for: issuing reports; availability of chatbots to answer questions full-time; recruitment automation; carrying out internal marketing campaigns; receipt of suggestions; bureaucracy facilitation and much more.
Attendance
Organize your customer service with Mktzap
Offer multichannel to your customer. In addition, count on service queues, automatic distribution of cards and integration with chatbots that automate repetitive messages. Control your team's service time and have access to service history and reports for robust performance.
Sales
Sell on the main communication channels today
Accelerate your sales process - all the way to closing the deal - with Mktzap. In addition, from the reports, analyze what should be maintained (or improved) in the customer relationship pre, post and during sales. Create campaigns with powerful triggers and take your lead to a communication channel integrated with Mktzap to observe results!
Marketing
Launch marketing campaigns with Mktzap
Through Mktzap reports it is possible to follow what is selling the most! This helps you better target your next marketing strategies. Also, make mass shots via WhatsApp and SMS and reach multiple contacts simultaneously. Keep your customers warm with promotions, promotions and more.

Answer WhatsApp, Facebook Messenger, Telegram, Email, Webchat and now Instagram in one place:

WhatsApp
Instagram
Telegram
Facebook Messenger
SMS
E-mail
Webchat
WhatsApp
Instagram
Telegram
Facebook Messenger
SMS
E-mail
Webchat
WhatsApp
Instagram
Telegram
Facebook Messenger
SMS
E-mail
Webchat

Find out how Mktzap can help your business

Organized panel
to respond to interactions with greater
efficiency in service
24h availability
with automated answering
from chatbots
Humanized service
Chat with customers in an automated way
without losing the human touch
Customer service improvement
Don't miss calls and
make the customer satisfied
Multiple attendants
answering your Instagram
in an organized way
A better
customer experience
and consequently an increase in sales

Support

New Way provides a specialized team of technical support for customers using Mktzap.

Our support is open from Monday to Friday, from 7am to 7pm. Fast problem solving morning, noon and night! With extended hours beyond the conventional, our support team is available to assist you in the use of Mktzap.