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Mktzap and Instagram together!
Automate your interactions with customers and employees through a single dashboard, using chatbots and Artificial Intelligence.
Conect through the channels: Whatsapp, Facebook, Telegram, E-mail, Webchat, with your customers, collaborators and prospects.
Find out all the advantages MKTZAP offers to your market sector!
Live the best experience with your digital customer service
Unify your digital relationship, transform conversations in data and maximize your results.
Use virtual assistants to make your interactions with customers easier and faster
Automatically distribute cards and speed up your customer service, and your teams work
Manage all your operators activities and have access to service status in real time
Have access to several reports in real time with the most important metrics and analyse your results for decision making
Make assertive decisions by keeping close to your operation metrics, antecipate scenarios and direct your resources expertly
All the information about your operation centered in a single analytic dashboard
Keep up with your operators performance and establish their access clearance in the platform
Know exactly where you need to improve your service based on data
Build your chatbor yourself, without complications! Pre-programmed conversations assure agility for your service, beyond creating real connections with your public and improving your results.
Automation integrated to your main service channels
Have a virtual agent available to your customers at all times
It is, in fact, possible to use artificial intelligence to make your conversations smarter, faster and humanized.
More and more intelligent service based on your own data
Better flowing, more assertive conversations
Smart and automated service that works so you don't have to
Processes and costs optimization and a lot more in a much more current operation
Be a click away in your customers and leads' peak of interest moment with a practical and user friendly channel
Provide a webchat in your website or platform so that active users have fast access to yout customer service
The application loads with your website, ready for instant service
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Be a staple company for customer relationship
