New Way - Transforme seu atendimento digital com o Mktzap

Don’t miss another conversation with theMktzap

Logo Mktzap

Mktzap is New Way’s multi-channel platform that automates conversations through chatbots and Artificial Intelligence and integrates multiple digital channels into a single dashboard.

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COMPLETE SOLUTION

Mktzap is often used for customer service. But it can also be useful in internal communication and HR routines, sales strategies and even marketing campaigns.

  • HR

    Optimize internal communication and repetitive HR routines.

    Make WhatsApp a complete internal communication channel for: issuing reports; availability of chatbots to answer questions full-time; recruitment automation; carrying out internal marketing campaigns; receipt of suggestions; bureaucracy facilitation and much more.

  • Attendance

    Organize your customer service with Mktzap

    Offer multichannel to your customer. In addition, count on service queues, automatic distribution of cards and integration with chatbots that automate repetitive messages. Control your team's service time and have access to service history and reports for robust performance.

  • Sales

    Sell ​​on the main communication channels today

    Accelerate your sales process - all the way to closing the deal - with Mktzap. In addition, from the reports, analyze what should be maintained (or improved) in the customer relationship pre, post and during sales. Create campaigns with powerful triggers and take your lead to a communication channel integrated with Mktzap to observe results!

  • Marketing

    Launch marketing campaigns with Mktzap

    Through Mktzap reports it is possible to follow what is selling the most! This helps you better target your next marketing strategies. Also, make mass shots via WhatsApp and SMS and reach multiple contacts simultaneously. Keep your customers warm with promotions, promotions and more.

Answer WhatsApp, Facebook Messenger, Telegram, Email, Webchat and now Instagram in one place:

  • Icon WhatsApp

    WhatsApp

  • Icon Instagram

    Instagram

  • Icon Telegram

    Telegram

  • Icon Messenger

    Facebook Messenger

  • Icon SMS

    SMS

  • Icon E-mail

    E-mail

  • Icon Webchat

    Webchat

  • Icon WhatsApp

    WhatsApp

  • Icon Instagram

    Instagram

  • Icon Telegram

    Telegram

  • Icon Messenger

    Facebook Messenger

  • Icon SMS

    SMS

  • Icon E-mail

    E-mail

  • Icon Webchat

    Webchat

  • Icon WhatsApp

    WhatsApp

  • Icon Instagram

    Instagram

  • Icon Telegram

    Telegram

  • Icon Messenger

    Facebook Messenger

  • Icon SMS

    SMS

  • Icon E-mail

    E-mail

  • Icon Webchat

    Webchat

Find out how Mktzap can help your business

  • Organized panel

    to respond to interactions with greater
    efficiency in service

  • 24h availability

    with automated answering
    from chatbots

  • Humanized service

    Chat with customers in an automated way
    without losing the human touch

  • Customer service improvement

    Don't miss calls and
    make the customer satisfied

  • Multiple attendants

    answering your Instagram
    in an organized way

  • A better
    customer experience

    and consequently an increase in sales

Suporte

Support

New Way provides a specialized team of technical support for customers using Mktzap.

Our support is open from Monday to Friday, from 8am to 8pm Fast problem solving morning, noon and night! With extended hours beyond the conventional, our support team is available to assist you in the use of Mktzap.

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About NewwayLogo da New Way

New Way has been in the Brazilian and international technology market for 12 years, with a presence with projects in more than 10 countries.

  • Brazil
  • Argentina
  • Chile
  • Mexico
  • Peru
  • Colombia
  • Portugal
  • Canada
  • United States of America
  • Guyana
  • Brazil
  • Argentina
  • Chile
  • Mexico
  • Peru
  • Colombia
  • Portugal
  • Canada
  • United States of America
  • Guyana
  • Brazil
  • Argentina
  • Chile
  • Mexico
  • Peru
  • Colombia
  • Portugal
  • Canada
  • United States of America
  • Guyana
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Jobs

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Check our vacancies!